Course Description
Course | Code | Semester | T+P (Hour) | Credit | ECTS |
---|
QUALITY MANAGEMENT in HEALTH | SKİ1278020 | Spring Semester | 2+0 | 2 | 2 |
Prerequisites Courses | |
Recommended Elective Courses | |
Language of Course | Turkish |
Course Level | Short Cycle (Associate's Degree) |
Course Type | Required |
Course Coordinator | Lect. Salih ONARAN |
Name of Lecturer(s) | Lect. Salih ONARAN |
Assistant(s) | |
Aim | To create quality awareness and to give techniques used to improve the quality of health services. |
Course Content | This course contains; The philosophy of quality and Total Quality Management in health care organizations in terms of sustainability and approaches.,Historical Development Of Quality In Health Care Organizations,The content and principles of Total Quality Management in health care organizations ,The Tools Of Total Quality Management In Health Care Organizations ,In health care organizations components of Total Quality Management, Kaizen,lean management, Six Sigma and JIT ,Relationship between human resources and quality in health care organizations,Quality Culture In Health Institutions,Quality In Health Care Organizations Strategic Competitive Advantage For Propagation,Quality Control Circles In Health Care Organizations ,Quality Function Deployment In Health Care Organizations,Quality assessment in health care institutions: an ISO audit and calibration,Techniques for quality costs and quality in health care organizations ,EFQM excellence model in health institutions,Quality Management in health care organizations ethics and social responsibility . |
Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
1. Will be able to describe the concept of quality and relevant concepts. | 16, 9 | A |
1.1. Explain the types of quality and the factors that affect it. | 16, 9 | A |
1.2. Classify different dimensions of quality | 16, 9 | A |
1.3. Discuss the development of quality. | 16, 9 | A |
2. Will be able to exemplify quality improvement activities. | 16, 9 | A |
2.1. Explain comparison. | 16, 9 | A |
2.2. Interpret the quality circles and Deming cycle. | 16, 9 | A |
2.3. Explain restructuring of processes. | 16, 9 | A |
3. Will be able to use quality improvement techniques. | 16, 9 | A |
3.1. Record necessary information accurately and reliably. | 16, 9 | A |
3.2. Interpret statistical information. | 16, 9 | A |
3.3. Discuss the results of data. | 16, 9 | A |
Teaching Methods: | 16: Question - Answer Technique, 9: Lecture Method |
Assessment Methods: | A: Traditional Written Exam |
Course Outline
Order | Subjects | Preliminary Work |
---|
1 | The philosophy of quality and Total Quality Management in health care organizations in terms of sustainability and approaches. | Reading Lecture Notes |
2 | Historical Development Of Quality In Health Care Organizations | Reading Lecture Notes |
3 | The content and principles of Total Quality Management in health care organizations | Reading Lecture Notes |
4 | The Tools Of Total Quality Management In Health Care Organizations | Reading Lecture Notes |
5 | In health care organizations components of Total Quality Management, Kaizen,lean management, Six Sigma and JIT | Reading Lecture Notes |
6 | Relationship between human resources and quality in health care organizations | Reading Lecture Notes |
7 | Quality Culture In Health Institutions | Reading Lecture Notes |
8 | Quality In Health Care Organizations Strategic Competitive Advantage For Propagation | Reading Lecture Notes |
9 | Quality Control Circles In Health Care Organizations | Reading Lecture Notes |
10 | Quality Function Deployment In Health Care Organizations | Reading Lecture Notes |
11 | Quality assessment in health care institutions: an ISO audit and calibration | Reading Lecture Notes |
12 | Techniques for quality costs and quality in health care organizations | Reading Lecture Notes |
13 | EFQM excellence model in health institutions | Reading Lecture Notes |
14 | Quality Management in health care organizations ethics and social responsibility | Reading Lecture Notes |
Resources |
Canan Çetin ve M. Lütfi Arslan, Toplam Kalite Yönetimi, 6.Baskı, İstanbul: Beta Yayınevi, 2017.
Toplam Kaliteye Giriş, Ankara: Nobel Akademik Yayıncılık, 2016.
Oygur Yamak, Kalite Odaklı Mükemmellik, 1. Baskı, Ankara: Nobel Akademik Yayıncılık, 2015.
Jeffrey K. Liner, Toyota Tarzı, 2. Baskı, İstanbul: Optimist Yayınları, 2014.
|
Lecturer notes |
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications |
No | Program Qualification | Contribution Level |
1 | 2 | 3 | 4 | 5 |
1 | Knows how to access current basic, theoretical and applied scientific knowledge in the field of Health Institutions Management by using information technologies and resources; evaluates the accuracy, reliability and validity of this information. | | | X | | |
2 | Recognizes the subdivisions of the health system organization and the employees working in these departments, has knowledge about the duties, authorities and responsibilities of the employees, plans, organizes and directs the performance of health service providers. | | | | X | |
3 | Uses basic theoretical and practical knowledge, basic computer programs and related technologies related to the field of Health Institutions Management. | | | | | |
4 | To be able to carry out a given task independently using the basic knowledge in the field of Health Institutions Management. | | | X | | |
5 | Evaluates the basic knowledge and skills acquired in the field of Health Institutions Management with a critical approach; identifies learning needs and directs learning. | | X | | | |
6 | Uses information and communication technologies together with computer software at least at the basic level of European Computer Driving License required by the field of Health Institutions Management. | | | | | |
7 | The student complies with and contributes to quality management and processes. | | | | | X |
8 | The student has sufficient consciousness about individual and public health, environmental protection and work safety issues. | | | | X | |
9 | The student acts in accordance with laws, regulations, legislations and professional ethics related to individual duties, rights and responsibilities. | | | | | X |
Assessment Methods
Contribution Level | Absolute Evaluation |
Rate of Midterm Exam to Success | | 40 |
Rate of Final Exam to Success | | 60 |
Total | | 100 |
ECTS / Workload Table |
Activities | Number of | Duration(Hour) | Total Workload(Hour) |
Course Hours | 13 | 2 | 26 |
Guided Problem Solving | 0 | 0 | 0 |
Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 |
Term Project | 0 | 0 | 0 |
Presentation of Project / Seminar | 0 | 0 | 0 |
Quiz | 0 | 0 | 0 |
Midterm Exam | 1 | 12 | 12 |
General Exam | 1 | 14 | 14 |
Performance Task, Maintenance Plan | 0 | 0 | 0 |
Total Workload(Hour) | 52 |
Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(52/30) | 2 |
ECTS of the course: 30 hours of work is counted as 1 ECTS credit. |
Detail Informations of the Course
Course Description
Course | Code | Semester | T+P (Hour) | Credit | ECTS |
---|
QUALITY MANAGEMENT in HEALTH | SKİ1278020 | Spring Semester | 2+0 | 2 | 2 |
Prerequisites Courses | |
Recommended Elective Courses | |
Language of Course | Turkish |
Course Level | Short Cycle (Associate's Degree) |
Course Type | Required |
Course Coordinator | Lect. Salih ONARAN |
Name of Lecturer(s) | Lect. Salih ONARAN |
Assistant(s) | |
Aim | To create quality awareness and to give techniques used to improve the quality of health services. |
Course Content | This course contains; The philosophy of quality and Total Quality Management in health care organizations in terms of sustainability and approaches.,Historical Development Of Quality In Health Care Organizations,The content and principles of Total Quality Management in health care organizations ,The Tools Of Total Quality Management In Health Care Organizations ,In health care organizations components of Total Quality Management, Kaizen,lean management, Six Sigma and JIT ,Relationship between human resources and quality in health care organizations,Quality Culture In Health Institutions,Quality In Health Care Organizations Strategic Competitive Advantage For Propagation,Quality Control Circles In Health Care Organizations ,Quality Function Deployment In Health Care Organizations,Quality assessment in health care institutions: an ISO audit and calibration,Techniques for quality costs and quality in health care organizations ,EFQM excellence model in health institutions,Quality Management in health care organizations ethics and social responsibility . |
Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
1. Will be able to describe the concept of quality and relevant concepts. | 16, 9 | A |
1.1. Explain the types of quality and the factors that affect it. | 16, 9 | A |
1.2. Classify different dimensions of quality | 16, 9 | A |
1.3. Discuss the development of quality. | 16, 9 | A |
2. Will be able to exemplify quality improvement activities. | 16, 9 | A |
2.1. Explain comparison. | 16, 9 | A |
2.2. Interpret the quality circles and Deming cycle. | 16, 9 | A |
2.3. Explain restructuring of processes. | 16, 9 | A |
3. Will be able to use quality improvement techniques. | 16, 9 | A |
3.1. Record necessary information accurately and reliably. | 16, 9 | A |
3.2. Interpret statistical information. | 16, 9 | A |
3.3. Discuss the results of data. | 16, 9 | A |
Teaching Methods: | 16: Question - Answer Technique, 9: Lecture Method |
Assessment Methods: | A: Traditional Written Exam |
Course Outline
Order | Subjects | Preliminary Work |
---|
1 | The philosophy of quality and Total Quality Management in health care organizations in terms of sustainability and approaches. | Reading Lecture Notes |
2 | Historical Development Of Quality In Health Care Organizations | Reading Lecture Notes |
3 | The content and principles of Total Quality Management in health care organizations | Reading Lecture Notes |
4 | The Tools Of Total Quality Management In Health Care Organizations | Reading Lecture Notes |
5 | In health care organizations components of Total Quality Management, Kaizen,lean management, Six Sigma and JIT | Reading Lecture Notes |
6 | Relationship between human resources and quality in health care organizations | Reading Lecture Notes |
7 | Quality Culture In Health Institutions | Reading Lecture Notes |
8 | Quality In Health Care Organizations Strategic Competitive Advantage For Propagation | Reading Lecture Notes |
9 | Quality Control Circles In Health Care Organizations | Reading Lecture Notes |
10 | Quality Function Deployment In Health Care Organizations | Reading Lecture Notes |
11 | Quality assessment in health care institutions: an ISO audit and calibration | Reading Lecture Notes |
12 | Techniques for quality costs and quality in health care organizations | Reading Lecture Notes |
13 | EFQM excellence model in health institutions | Reading Lecture Notes |
14 | Quality Management in health care organizations ethics and social responsibility | Reading Lecture Notes |
Resources |
Canan Çetin ve M. Lütfi Arslan, Toplam Kalite Yönetimi, 6.Baskı, İstanbul: Beta Yayınevi, 2017.
Toplam Kaliteye Giriş, Ankara: Nobel Akademik Yayıncılık, 2016.
Oygur Yamak, Kalite Odaklı Mükemmellik, 1. Baskı, Ankara: Nobel Akademik Yayıncılık, 2015.
Jeffrey K. Liner, Toyota Tarzı, 2. Baskı, İstanbul: Optimist Yayınları, 2014.
|
Lecturer notes |
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications |
No | Program Qualification | Contribution Level |
1 | 2 | 3 | 4 | 5 |
1 | Knows how to access current basic, theoretical and applied scientific knowledge in the field of Health Institutions Management by using information technologies and resources; evaluates the accuracy, reliability and validity of this information. | | | X | | |
2 | Recognizes the subdivisions of the health system organization and the employees working in these departments, has knowledge about the duties, authorities and responsibilities of the employees, plans, organizes and directs the performance of health service providers. | | | | X | |
3 | Uses basic theoretical and practical knowledge, basic computer programs and related technologies related to the field of Health Institutions Management. | | | | | |
4 | To be able to carry out a given task independently using the basic knowledge in the field of Health Institutions Management. | | | X | | |
5 | Evaluates the basic knowledge and skills acquired in the field of Health Institutions Management with a critical approach; identifies learning needs and directs learning. | | X | | | |
6 | Uses information and communication technologies together with computer software at least at the basic level of European Computer Driving License required by the field of Health Institutions Management. | | | | | |
7 | The student complies with and contributes to quality management and processes. | | | | | X |
8 | The student has sufficient consciousness about individual and public health, environmental protection and work safety issues. | | | | X | |
9 | The student acts in accordance with laws, regulations, legislations and professional ethics related to individual duties, rights and responsibilities. | | | | | X |
Assessment Methods
Contribution Level | Absolute Evaluation |
Rate of Midterm Exam to Success | | 40 |
Rate of Final Exam to Success | | 60 |
Total | | 100 |
Numerical Data
Ekleme Tarihi: 10/11/2023 - 16:54Son Güncelleme Tarihi: 10/11/2023 - 16:54
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