Course Description
Course | Code | Semester | T+P (Hour) | Credit | ECTS |
---|---|---|---|---|---|
COMMUNICATION SKILLS | MVU1126130 | Fall Semester | 2+0 | 2 | 4 |
Course Program |
Prerequisites Courses | |
Recommended Elective Courses |
Language of Course | Turkish |
Course Level | Short Cycle (Associate's Degree) |
Course Type | Required |
Course Coordinator | Lect. Emine AKBAŞ DEMİRKAN |
Name of Lecturer(s) | Lect. Emine AKBAŞ DEMİRKAN |
Assistant(s) | |
Aim | To earn effective communication methods for being able to prevent the potential conflicts in human relationship |
Course Content | This course contains; Integrating Game,The Concept and Types of Communication,Communication Barriers,,Listening,Advocate Communication,Empathy,Body Language in Communication,Self Communication,Communication with Environment and Society,Anger Management,Communication Conflicts and Analysis I,Communication Conflicts and Analysis II,Communication in Professional Practice I,Communication in Professional Practice II. |
Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
5.1.Effective listening wins. | ||
1. Will be able to interpret the process of effective communication. | 10, 12, 13, 15, 19, 5, 6, 9 | A, E |
1.1. Explain the elements in the process of communication. | 19, 23, 9 | A, E |
1.2. Discuss the characteristics and functions of element in the process of communication. | 10, 12, 13, 19, 20, 4 | A, E |
1.3. Illustrate the barriers of communication. | 12, 13, 15, 19, 5, 6, 9 | A, E |
2. Will be able to categorize the levels of communication. | 13, 19, 23, 9 | A, E |
2.1. Interpret the methods of communication. | 10, 16, 19 | A, E |
2.2. Explain the factors of interpersonal communication. | 13, 19, 23, 9 | A, E |
2.3. Compare the methods of verbal and non-verbal communication. | 12, 13, 15, 19, 5, 9 | A, E |
3. Will be able to compose behaviour change by communication. | 12, 13, 15, 19, 5, 9 | A, E |
3.1. Discuss the effects of communication about behaviour. | 12, 13, 15, 19, 5, 9 | A, E |
3.2. Explain the mechanism of resistance against communiacation. | 12, 13, 15, 19, 5, 9 | A, E |
4. Will be able to use non-verbal communication methods. | 14, 15, 5, 6, 8, 9 | A |
4.1. Benefit from body language to support what they say. | 14, 6, 8, 9 | A |
4.2. Uses gestures and facial expressions effectively | 13, 14, 15, 6, 8, 9 | A |
4.3 Gains the ability to read body language. | ||
4.4 Uses gestures and facial expressions effectively. | ||
5. Will be able to use active listening skills. | 14, 5, 6, 9 | A |
5.2. Empathy skills develop. |
Teaching Methods: | 10: Discussion Method, 12: Problem Solving Method, 13: Case Study Method, 14: Self Study Method, 15: Role Play and Drama Technique, 16: Question - Answer Technique, 19: Brainstorming Technique, 20: Reverse Brainstorming Technique, 23: Concept Map Technique, 4: Inquiry-Based Learning, 5: Cooperative Learning, 6: Experiential Learning, 8: Flipped Classroom Learning, 9: Lecture Method |
Assessment Methods: | A: Traditional Written Exam, E: Homework |
Course Outline
Order | Subjects | Preliminary Work |
---|---|---|
1 | Integrating Game | |
2 | The Concept and Types of Communication | |
3 | Communication Barriers, | |
4 | Listening | |
5 | Advocate Communication | |
6 | Empathy | |
7 | Body Language in Communication | |
8 | Self Communication | |
9 | Communication with Environment and Society | |
10 | Anger Management | |
11 | Communication Conflicts and Analysis I | |
12 | Communication Conflicts and Analysis II | |
13 | Communication in Professional Practice I | |
14 | Communication in Professional Practice II |
Resources |
1-Üstün Dökmen: Communication Conflicts and Empathy, System Publishing 2-Doğan Cüceloğlu: Human to Human Again, Remzi Bookstore 3-Demet Gürüz, Communication Skills – Understanding, Explaining, Understanding, Nobel Publishing |
3-Demet Gürüz, Communication Skills – Understanding, Explaining, Understanding, Nobel Publishing |
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications | |||||||
No | Program Qualification | Contribution Level | |||||
1 | 2 | 3 | 4 | 5 | |||
1 | Having adequate infrastructure in the fields of accounting, law, basic management, management and field; To gain theoretical and practical knowledge in these areas. | ||||||
2 | Gains knowledge about occupational health and safety, environmental awareness and quality processes. | ||||||
3 | To be able to interpret and evaluate data, to identify and analyze data using the basic knowledge and skills acquired in the field, and to be able to develop evidence-based solutions. | X | |||||
4 | To be able to design, plan and carry out projects using professional environments and tools related to the field. | X | |||||
5 | Follows current developments and applications for his/her profession and uses them effectively. | ||||||
6 | Awareness of the necessity of life-long learning; To follow the developments in science and technology and to gain the consciousness of renewing itself continuously. | X | |||||
7 | To gain the application skills by examining the processes related to the field of public and private sector organizations on site. | X | |||||
8 | To be able to identify and effectively use the modern techniques, tools and information technologies required for applications related to the field. | X | |||||
9 | Having a level of foreign language knowledge that can follow the innovations in the field of judge and field to effective communication techniques. | ||||||
10 | To be able to present his/her thoughts effectively through written and oral communication at the level of knowledge and skills and express them clearly. | ||||||
11 | To be able to produce solutions, to take responsibilities in teams or to be able to do individual work in case of encountering unforeseen situations in field related applications. | X | |||||
12 | To have a command of professional principles and legal legislation in performing accounting and tax services and to explain auditing and accounting standards. | ||||||
13 | Organize and analyze financial statements. | ||||||
14 | Relate accounting and tax information with disciplines such as economics, sociology and law. | ||||||
15 | Explains the procedures and principles regarding commercial information, documents, books and notifications and their applications in electronic media. |
Assessment Methods
Contribution Level | Absolute Evaluation | |
Rate of Midterm Exam to Success | 40 | |
Rate of Final Exam to Success | 60 | |
Total | 100 |
ECTS / Workload Table | ||||||
Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
Course Hours | 14 | 2 | 28 | |||
Guided Problem Solving | 5 | 2 | 10 | |||
Resolution of Homework Problems and Submission as a Report | 4 | 2 | 8 | |||
Term Project | 0 | 0 | 0 | |||
Presentation of Project / Seminar | 0 | 0 | 0 | |||
Quiz | 0 | 0 | 0 | |||
Midterm Exam | 1 | 20 | 20 | |||
General Exam | 1 | 40 | 40 | |||
Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
Total Workload(Hour) | 106 | |||||
Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(106/30) | 4 | |||||
ECTS of the course: 30 hours of work is counted as 1 ECTS credit. |
Detail Informations of the Course
Course Description
Course | Code | Semester | T+P (Hour) | Credit | ECTS |
---|---|---|---|---|---|
COMMUNICATION SKILLS | MVU1126130 | Fall Semester | 2+0 | 2 | 4 |
Course Program |
Prerequisites Courses | |
Recommended Elective Courses |
Language of Course | Turkish |
Course Level | Short Cycle (Associate's Degree) |
Course Type | Required |
Course Coordinator | Lect. Emine AKBAŞ DEMİRKAN |
Name of Lecturer(s) | Lect. Emine AKBAŞ DEMİRKAN |
Assistant(s) | |
Aim | To earn effective communication methods for being able to prevent the potential conflicts in human relationship |
Course Content | This course contains; Integrating Game,The Concept and Types of Communication,Communication Barriers,,Listening,Advocate Communication,Empathy,Body Language in Communication,Self Communication,Communication with Environment and Society,Anger Management,Communication Conflicts and Analysis I,Communication Conflicts and Analysis II,Communication in Professional Practice I,Communication in Professional Practice II. |
Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
5.1.Effective listening wins. | ||
1. Will be able to interpret the process of effective communication. | 10, 12, 13, 15, 19, 5, 6, 9 | A, E |
1.1. Explain the elements in the process of communication. | 19, 23, 9 | A, E |
1.2. Discuss the characteristics and functions of element in the process of communication. | 10, 12, 13, 19, 20, 4 | A, E |
1.3. Illustrate the barriers of communication. | 12, 13, 15, 19, 5, 6, 9 | A, E |
2. Will be able to categorize the levels of communication. | 13, 19, 23, 9 | A, E |
2.1. Interpret the methods of communication. | 10, 16, 19 | A, E |
2.2. Explain the factors of interpersonal communication. | 13, 19, 23, 9 | A, E |
2.3. Compare the methods of verbal and non-verbal communication. | 12, 13, 15, 19, 5, 9 | A, E |
3. Will be able to compose behaviour change by communication. | 12, 13, 15, 19, 5, 9 | A, E |
3.1. Discuss the effects of communication about behaviour. | 12, 13, 15, 19, 5, 9 | A, E |
3.2. Explain the mechanism of resistance against communiacation. | 12, 13, 15, 19, 5, 9 | A, E |
4. Will be able to use non-verbal communication methods. | 14, 15, 5, 6, 8, 9 | A |
4.1. Benefit from body language to support what they say. | 14, 6, 8, 9 | A |
4.2. Uses gestures and facial expressions effectively | 13, 14, 15, 6, 8, 9 | A |
4.3 Gains the ability to read body language. | ||
4.4 Uses gestures and facial expressions effectively. | ||
5. Will be able to use active listening skills. | 14, 5, 6, 9 | A |
5.2. Empathy skills develop. |
Teaching Methods: | 10: Discussion Method, 12: Problem Solving Method, 13: Case Study Method, 14: Self Study Method, 15: Role Play and Drama Technique, 16: Question - Answer Technique, 19: Brainstorming Technique, 20: Reverse Brainstorming Technique, 23: Concept Map Technique, 4: Inquiry-Based Learning, 5: Cooperative Learning, 6: Experiential Learning, 8: Flipped Classroom Learning, 9: Lecture Method |
Assessment Methods: | A: Traditional Written Exam, E: Homework |
Course Outline
Order | Subjects | Preliminary Work |
---|---|---|
1 | Integrating Game | |
2 | The Concept and Types of Communication | |
3 | Communication Barriers, | |
4 | Listening | |
5 | Advocate Communication | |
6 | Empathy | |
7 | Body Language in Communication | |
8 | Self Communication | |
9 | Communication with Environment and Society | |
10 | Anger Management | |
11 | Communication Conflicts and Analysis I | |
12 | Communication Conflicts and Analysis II | |
13 | Communication in Professional Practice I | |
14 | Communication in Professional Practice II |
Resources |
1-Üstün Dökmen: Communication Conflicts and Empathy, System Publishing 2-Doğan Cüceloğlu: Human to Human Again, Remzi Bookstore 3-Demet Gürüz, Communication Skills – Understanding, Explaining, Understanding, Nobel Publishing |
3-Demet Gürüz, Communication Skills – Understanding, Explaining, Understanding, Nobel Publishing |
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications | |||||||
No | Program Qualification | Contribution Level | |||||
1 | 2 | 3 | 4 | 5 | |||
1 | Having adequate infrastructure in the fields of accounting, law, basic management, management and field; To gain theoretical and practical knowledge in these areas. | ||||||
2 | Gains knowledge about occupational health and safety, environmental awareness and quality processes. | ||||||
3 | To be able to interpret and evaluate data, to identify and analyze data using the basic knowledge and skills acquired in the field, and to be able to develop evidence-based solutions. | X | |||||
4 | To be able to design, plan and carry out projects using professional environments and tools related to the field. | X | |||||
5 | Follows current developments and applications for his/her profession and uses them effectively. | ||||||
6 | Awareness of the necessity of life-long learning; To follow the developments in science and technology and to gain the consciousness of renewing itself continuously. | X | |||||
7 | To gain the application skills by examining the processes related to the field of public and private sector organizations on site. | X | |||||
8 | To be able to identify and effectively use the modern techniques, tools and information technologies required for applications related to the field. | X | |||||
9 | Having a level of foreign language knowledge that can follow the innovations in the field of judge and field to effective communication techniques. | ||||||
10 | To be able to present his/her thoughts effectively through written and oral communication at the level of knowledge and skills and express them clearly. | ||||||
11 | To be able to produce solutions, to take responsibilities in teams or to be able to do individual work in case of encountering unforeseen situations in field related applications. | X | |||||
12 | To have a command of professional principles and legal legislation in performing accounting and tax services and to explain auditing and accounting standards. | ||||||
13 | Organize and analyze financial statements. | ||||||
14 | Relate accounting and tax information with disciplines such as economics, sociology and law. | ||||||
15 | Explains the procedures and principles regarding commercial information, documents, books and notifications and their applications in electronic media. |
Assessment Methods
Contribution Level | Absolute Evaluation | |
Rate of Midterm Exam to Success | 40 | |
Rate of Final Exam to Success | 60 | |
Total | 100 |